Description

Brainlab has an immediate opening for an Application Consultant in the Radiotherapy Business. This role can be based in Houston, New Orleans or Atlanta.

Brainlab’s Application Consultants perform custom installations and provide consultation and guidance for customers utilizing the company’s product portfolio.

Responsibilities:

• Responsible for maintaining territory install base and identifying sales opportunities for upgrading software technology 

• Manage implementation of new product releases within territory from installation though clinical utilization

• Conduct on-site clinical presentations to existing customers to demonstrate the use of Elements and increase adoption of new technology

• Support pre-sales activities as Application expert in presentations, evaluations, and customer meetings

• Provide on-site consulting, guidance, and assistance to radiation oncology personnel in order to maximize RT product efficiency and usage

• Manage membership and customer access to Novalis Circle

• Actively work and promote regional meetings for your respective region

• Regularly strategize with the Radiotherapy Area Sales Manager to evaluate customer situations, create sales projects and identify and refer sales leads

• Maintain a complete transparency of every radiotherapy customer within territory and assess satisfaction and utilization

• Identify programs that are underutilizing products and determine action plan with management to increase utilization

• Support the Regional Marketing Manager in acquiring information from RT sites needed for marketing projects and initiatives

• Support the Regional Marketing Manager to facilitate publication of studies/presentations at congresses

• Support the Regional Marketing Manager as main point of contact within your territory for implementation and management of Radiosurgery Registry

• Support the Regional Marketing Manager to coordinates and or assist in on-site visitations of other customers at key centers

• Utilize customer experiences and expertise to contribute to the quality improvement process by recommending product modifications to Oncology Business Development

• Document upgrade projects for existing install base in salesforce

• Responsible for meeting salesforce.com expectations regarding documentation of contacts, complaint handling and all aspects as review in salesforce training

• Become an expert in Brainlab treatment planning and IGRT solutions

• Become proficient in the On-Site Applications Training (OAT) Courses

• Proficient in all aspects of quotebase and configuration of technology

• Responsible for timely completion of his/her own projects

• Communicate in a courteous manner with all customers and their respective team members, company vendor reps, partners and other Brainlab employees

• Set a professional example within the company

• Promote Radiotherapy products and services to clinicians at trade shows

• Report and document complaints per Complaint Handling SOP

Requirements